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Customer Service
Customer Service Third-Party Product Support

상단 섹션

Third-Party Product Support

What we support / How to / What to expect

1-1) What we support : Light source and optical system

Optical process analysis and optimization

Improvement Support : Illuminance (Productivity), Optimize light quality (Quality)

Renovation Support : ex) Change light source (Lamp → LED) etc.

1-2) How to?

Inspection and Analysis / Recognition of problem / Cleaning and replacing parts /
Measurement and precision alignment

Support from an equipment manufacturer is required if power and communication
parts are needed to be fixed.

1-3) What to expect?

You can expect higher productivity, quality improvement, Maint time, and cost reduction.

Inquiry method and procedure

Method

Online Website (photolithog.com) / Customer Service / Maintenance

Process

Submit an inquiry → Review the inquiry (In-person check-up/visit may need if necessary) → Check the possibilities
→ Discuss on scope of support → Quote → Order → Field → Inspection